Product Information

What types of clothing do you offer?
We specialize in sophisticated fashion for the modern woman, including:
  • Professional wear: Blouses, Shirts, Cardigans, Blazers
  • Evening attire: Dresses, Evening & Cocktail wear
  • Signature collections: Exclusive Jackie O line
  • Versatile pieces: Knitwear, Tops, T-shirts, Jumpsuits
  • Complete outfits: Two Piece Dressing collections
  • Seasonal selections: Coats, Jackets, Waistcoats
  • Bottom wear: Trousers, Leggings, Shorts, Skirts
What is the quality of your clothing?
Each piece in our collection reflects our commitment to quality craftsmanship and timeless design. We carefully curate sophisticated fashion that combines elegance with wearability, ensuring your wardrobe additions maintain their sophistication through seasons of wear.
Do you offer seasonal collections?
While we focus on timeless, seasonless pieces that transcend temporary trends, we regularly update our collections with sophisticated additions suitable for various occasions and climates. Our emphasis is on building a versatile, enduring wardrobe.

Shipping & Delivery

Where do you ship?
We proudly offer worldwide delivery, bringing sophisticated fashion to your doorstep globally. Please note that we cannot ship to some remote areas and specific regions in Asia.
What are your shipping options?
We offer two carefully designed shipping options:
  • Standard Shipping ($12.95): Utilizing our trusted partners DHL Express or FedEx, delivering within 10-15 business days after dispatch. Ideal for professional wardrobe updates and special occasions.
  • Free Shipping: Complimentary on all orders over $50, delivered within 15-25 business days via EMS. Perfect for building your seasonless wardrobe with our curated collections.
How long does order processing take?
All orders are processed with care within 1-2 business days from our Oakland headquarters before shipping. We ensure your carefully chosen pieces receive the same attention to detail we put into their creation.
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email that allows you to monitor your package’s journey to your doorstep.

Returns & Exchanges

What is your return policy?
We believe in the quality of our craftsmanship and want you to be completely satisfied with your sophisticated additions. We offer flexible returns within 15 days of receipt if you’re not completely delighted with your pieces.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details, and we will guide you through the simple return process. We aim to make returns as elegant as your shopping experience.
Are there any restrictions on returns?
Returned items must be in their original condition with tags attached. We cannot accept returns on final sale items or personalized pieces.

Payment & Accounts

What payment methods do you accept?
To complement our global delivery services, we accept all major payment methods:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely. We utilize industry-standard encryption and security measures to protect your payment information, ensuring your shopping experience is as secure as it is sophisticated.
Do I need to create an account to shop?
While you can checkout as a guest, creating an account allows you to track orders, save your preferences, and enjoy a more personalized shopping experience tailored to your sophisticated style.

Customer Service

How can I contact customer service?
Our dedicated customer service team is available at [email protected] to ensure your shopping experience reflects the same elegance as our collections. We typically respond within 24-48 hours.
What are your business hours?
Our Oakland headquarters operates during standard business hours, but our online store is always open for your convenience. Email inquiries are answered in the order they are received.
Where is Clothing Store located?
Our design headquarters is located at 1073 Clifford Street, Oakland, US 94621, where we carefully curate each collection for sophisticated women worldwide.

Still have questions? Our customer service team is dedicated to ensuring your shopping experience reflects the same elegance as our collections. Contact us at [email protected].

Join thousands of sophisticated women worldwide who trust us to deliver style, quality, and value directly to their doorstep.