Welcome to Clothing Store at trendyclothingsale.com. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making purchases, you agree to be bound by these terms.
1. Website Usage and Intellectual Property
1.1 User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or making purchases
- Maintain the confidentiality of your account credentials
- Use the website for lawful purposes only
- Not attempt to circumvent any security measures
- Respect all intellectual property rights associated with our content
1.2 Intellectual Property
All content on this website, including but not limited to:
- Product descriptions and images
- Website design and layout
- Brand names and logos
- Text content and marketing materials
are the exclusive property of Clothing Store and are protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
2. Products and Services
2.1 Product Description
Clothing Store specializes in sophisticated fashion collections including:
- Evening & Cocktail wear: Elegant dresses for special occasions
- Jackie O collection: Timeless, classic styles
- Professional attire: Blouses, shirts, cardigans, blazers
- Casual wear: Tops, T-shirts, knitwear
- Complete outfits: Dresses, jumpsuits, two-piece sets
- Seasonal collections: Coats, jackets, waistcoats
- Bottom wear: Trousers, leggings, shorts, skirts
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Product Information
We make every effort to display product colors and details as accurately as possible. However, actual colors may vary slightly due to monitor settings and lighting conditions.
3. Ordering and Payment
3.1 Order Process
- Order Processing Time: 1-2 business days
- Weekend and holiday orders are processed the next business day
- You will receive order confirmation via email
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Taxes
All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations.
Important: By completing a purchase, you confirm that you are authorized to use the selected payment method and that sufficient funds are available to cover the transaction.
4. Shipping and Delivery
4.1 Shipping Methods
Standard Shipping:
- Carrier: DHL or FedEx
- Cost: $12.95
- Delivery Time: 10-15 business days after shipment
Free Shipping:
- Carrier: EMS
- Available for orders over $50
- Delivery Time: 15-25 business days after shipment
4.2 Shipping Regions
We ship worldwide, excluding some Asian countries and remote areas. For specific country availability, please contact our customer service team.
4.3 Delivery Responsibilities
Once the package is shipped, tracking information will be provided. The customer is responsible for:
- Providing accurate shipping address
- Being available to receive deliveries
- Any additional customs or import fees
5. Returns, Exchanges, and Refunds
5.1 Return and Exchange Policy
- Timeframe: 15 days from receipt of order
- Condition: Items must be in original condition with tags attached and in original packaging
- Process: Contact customer service at [email protected] to initiate return/exchange
5.2 Non-Returnable Items
To maintain quality standards, the following cannot be returned or exchanged:
- Evening & Cocktail dresses (due to delicate nature and specialized construction)
- Intimate apparel (for hygiene reasons)
- Items that have been worn, altered, or damaged after delivery
- Products without original tags and packaging
5.3 Refund Information
- Refunds processed within 3-5 business days after receiving and inspecting returned items
- Original shipping fees are non-refundable (except for our errors or defective merchandise)
- Credit card refunds: 5-10 business days to appear on statement
- PayPal refunds: 3-5 business days to reflect in account
5.4 Exchange Policy
Exchanges for size or color are accepted within 15 days of delivery, subject to availability. If the desired exchange item is unavailable, we will process a refund. For exchanges, we cover shipping costs for the new item.
6. Customer Responsibilities
6.1 Account Security
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
6.2 Accurate Information
You must provide accurate, current, and complete information during the registration and purchasing process.
6.3 Prohibited Activities
You agree not to:
- Use the website for any illegal purpose
- Attempt to gain unauthorized access to any part of the website
- Interfere with the proper working of the website
- Use any automated means to access the website
7. Limitation of Liability
Clothing Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use the service
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, or similar that may be transmitted through our service
- Any errors or omissions in any content
- Any loss or damage incurred as a result of the use of any content posted or shared through the service
Our total cumulative liability to you for all claims arising from or related to these terms or your use of our website shall not exceed the amount you paid to us in the 12 months preceding the claim.
8. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
11. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Clothing Store, 1073 Clifford Street, Oakland, CA 94621, United States
Response Time: We strive to respond to all inquiries within 2 business days.
Thank you for choosing Clothing Store. We appreciate your trust in our timeless collections and are committed to ensuring your complete satisfaction.
